Refund Policy
Zafah.s Refund Policy
At Zafah.s, customer satisfaction is our priority. We offer exchanges for purchases made within Pakistan under the following conditions:
Exchange requests must be made within 3 days of receiving the product.
Items must be unused, with all tags intact and in their original packaging.
Exchanges are applicable for damaged items or size issues.
Sale or discounted items are non-exchangeable.
We do not offer cash refunds. Instead, a coupon of equal value will be issued for future purchases.
To initiate an exchange, please contact us via:
Email: zafahscollection@gmail.com
Phone/WhatsApp: 0300-2930691
Social Media: Facebook Or Instagram
Once we receive and inspect the returned item, we will dispatch the replacement.